Privacy Policy

OpenTeams

Last updated: July 2025

This privacy policy explains how OpenTeams, Inc. (“We,” “Our,” “Us”) use Personally Identifiable Information (“Personal Information”) collected from You (“User,” “You”) when You use Our website or Our online user portal (collectively, the “Services”).

1. What Information Do We Collect?

Information You Provide to Us:
We collect Personal Information directly from You through forms, content submissions, registration processes, customer service interactions, or other user engagements with Our Services. This includes:

Contact Data: Full name, address, city, state, zip code, phone number, email address, third-party communication handles (e.g., Slack, Twitter, Facebook).
Financial Data: Information required to process payments, such as credit card or bank account information.
Voluntarily Provided Information: Feedback or other personal data submitted through optional forms.
User-Contributed Data: Profiles, chat logs, and networking interactions you voluntarily share, which may be made publicly available or shared per Our Terms of Service.

Information Collected Automatically:

Traffic and Log Data: IP address, browser type, ISP, OS, referral pages, page views, visit times, and similar metadata.
Cookies: Small data files stored on Your device to enhance and personalize the user experience. See our [Cookie Notice] for more information.

Third-party Data Collection:

Google Services (Analytics, AdSense, Tag Manager): Track usage patterns, referrals, and user behaviors.
Meta (Facebook) Pixel: Measure ad effectiveness and retarget users.
reCAPTCHA v3: Protect forms from abuse and spam, subject to Google’s Privacy Policy.

You can opt out at https://app.retention.com/optout. If governed by GDPR, you can also opt out via https://www.rb2b.com/rb2b-gdpr-opt-out.

2. How Do We Use Your Information?

To deliver, maintain, and improve Our Services.
To facilitate transactions and process payments.
To communicate with You about Our Services and products.
To respond to inquiries and customer support requests.
To enhance user experience through analytics and personalized content.

3. How Do We Share Information?

Order Processing: With third-party payment processors.
Affiliates and Service Providers: To support business operations, maintenance, and product improvement.
Marketing: With select partners or platforms to enhance professional networking and targeted outreach. You can opt out at any time.
Required by Law: To comply with legal investigations or protect rights and safety.
Change in Control / Bankruptcy: Personal Information may be disclosed as part of a corporate transaction, with notification where applicable.
User-Contributed Data: Shared publicly or with registered users depending on platform features and user consent.

By Consent: Any other sharing of data will be with Your explicit consent.

4. How Do We Store Your Information?

- Retention: Personal Information is kept as long as necessary to provide Services or meet legal obligations.
- Security: Reasonable security measures are in place, though no method is 100% secure. Use of our Services constitutes understanding and acceptance of these risks.
- Data Breaches: We will notify affected users and comply with applicable laws.
- Location: Servers are based in the U.S., though data may be stored or processed in other countries.

5. Your Data Rights

If you live in a jurisdiction with privacy laws such as the EU GDPR or CCPA, you may have the right to:

Know what data we collect
Access and obtain a copy of your data
Request corrections
Request deletion
Restrict processing
Object to processing
Request data portability
Opt out of the sale or sharing of your data
Exercise your rights without discrimination

To exercise these rights, contact: [email protected].

6. Children’s Privacy

Our Services are not directed at children under 16. We do not knowingly collect data from minors. If a child has submitted data, please contact us so we can delete it.

7. Cookies

We use cookies and similar technologies to:

Understand how You use Our Services
Improve user experience and personalization

For questions, contact: [email protected]